HOME  
PRODUCTS & SERVICES  

Portfolio Management  
Marketing Services  
Credit Services  
Cardholder Services  
Asset Quality Management  
Delivery Systems  

CORPORATE INFORMATION  
PRESS ROOM  
CONTACT US  
CAREERS  
TERMS OF USE  
Credit Services
Assessing credit worthiness is one of the most critical tasks performed within the lending process. Applying consistent, client-approved credit policies ensures that the credit granting process maintains its integrity. Our proprietary automated credit processing platform can afford you a cost-effective method of applying consistent treatment to all applications. Our services eliminate manual processes and the risk of non-compliance with the Equal Credit Opportunity Act.
  • CAPITAL's Application Processing System (CAPSTM)
    CAPITAL's Application Processing System, (better known as CAPSTM), is our proprietary, rule-based system that tracks all applications from the date of arrival through the processing period. CAPS provides a complete audit trail of the entire processing activity related to an application record, including the set up of the credit card account. CAPS allows clients to select the processing steps they want; giving them the versatility to customize the application flow to meet their unique credit policy underwriting requirements. With CAPS, each field in a consumer's credit bureau file can be assessed along with any other consumer-supplied information collected from the credit application. This enables our clients to incorporate client-defined fields or scoring models for targeted customer selection.
  • Data Entry
    Applications received from our mail services area are batch controlled and recorded for MIS tracking. Completed applications are then entered into CAPS. Debt-to-income ratios are computed, verification steps are taken and potential fraud situations are investigated. Applications that contain processing fees are balanced and reconciled for the nightly deposit into our clients general ledger account.
  • Underwriting
    Using client-approved credit criteria, applications are processed using CAPS. All correspondence, such as declination, verification and approval letters, complies with regulatory requirements in content and timing. All applications are filed, which provides easy accessibility for future regulatory examinations and assists in retention requirements. CAPITAL can support applications through a variety of channels including hardcopy, file transmissions or Internet.



Credit Services
Credit Services 


    Points of Interest
  • Client-defined service levels
  • Client based underwriting criteria
  • Automated Credit decisioning platform