CAPITAL represents your organization with integrity, professionalism and attention to detail.

CAPITAL’s proprietary Automated Client Empowerment System (ACES) provides consistent application of your business guidelines with every cardholder interaction. A consistent level of high quality Customer Services is provided via:

• Two bilingual service centers (English and Spanish) – located in Sioux Falls, SD and Brookings, SD
• Multi-site system redundancy for uninterrupted service
• Highly trained, Midwestern agents provide prompt, accurate and courteous service answering calls utilizing the name of your organization
• Flexibility to service customers 24/7 through email, phone, web, fax and live agent
• Outbound calling services to provide welcome calls and customer surveys
• One call resolution provided to cardholders